School photos will be sent home shortly in your child(ren)’s folder. If you ordered special premium items, those will arrive later. If your child was absent on picture day or you desire a re-take, the scheduled day is Wednesday, November 9th.

Retake Day Instructions
If you are dissatisfied with your portrait and would like to try again, you have the opportunity for a retake. Please return the entire, undamaged portrait package to the photographer on Retake Day, but please take out the class photo, it’s yours to keep!
Write any suggestions for the photographer on a piece of paper large enough to show through the envelope window. Retake Day will take place rain or shine. In the event of inclement weather, the portraits will be taken indoors against a neutral backdrop. Retake Packages will be distributed approximately 3 to 5 weeks after Retake Day.

For REFUND information, please log on to www.coffeepond.com/pdf/refund. For customer service questions please contact the Coffee Pond Lifeguards at 1-800-632-2323 ext “0” or by email at Lifeguards@coffeepond.com